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Нажимая кнопку "Продолжить", я принимаю политику конфиденциальности

· Where was the journey from and where was it to?

· What form of transport did you use?

· Who did you go with?

· How much time did you spend preparing for it?

· What did you take with you?

· What was the weather like?

· How long did it take you?

· How many times did you stop en route? What for?

· Did anything unusual or unexpected happen?

· Would you go on the same journey again? Why/why not?

Lesson 3. Buying a T icket

Warm up

I. Discuss with your partner.

1. Do you like flying or are you afraid of it? Say why.

2. If you might choose which means of transport would you go by?

3. What was your most or least enjoyable journey?

4. What is the most important for you?

· safety

· comfort

· exact departures and arrivals

· good food and drinks

· price of the tickets/discounts

· attentive staff

Active vocabulary

Modern business often involves international travel. When booking a flight, what questions do you need to ask? Imagine you are booking a flight and a hotel over the phone. What words and expressions do you use?

I. Translate the words and phrases and try to pronounce them correctly.

I’d like to enquire about flights	Is there a discount rate?
Could you tell me about the flight availability?	Do you mind if I book it provisionally?
Do you want to go economy, business or first class?	I’ll call you back later to confirm
How many of you will be travelling?	a deposit
Does that include airport tax?	a return ticket
Could you check if the hotel has any rooms free?	an open-date ticket
Can I book that, then?	to depart
I’d like to book a hotel room	to arrive

II. Read the dialogue in pairs.

Dolores: Hello! Dolores speaking.

Tim: Ah yes, hello. I’d like to enquire about flights to Hong Kong from

Kennedy Airport in New York, please. I’m off to a conference at the end of the month. Thursday 22nd until Tuesday 27th. Could you tell me about the flight availability and prices?

Dolores: Certainly. Do you want to go economy, business or first class?

Tim: Well, I’d like to go first class, but unfortunately I’ll have to go economy.Company rules, you see.

Dolores: Yes, sure, I understand. How many of you will be travelling?

Tim: Ah, it’s just me.

Dolores: Okay, so that’s one seat -economy -New York - Kennedy to Hong Kong Airport.

Tim: And how much will that be?

Dolores: Let me see … to qualify for the discount rate, you need to stay over a Saturday, which you are doing …Yes, that’ll be $830.

Tim: Right, and does that include airport tax?

Dolores: No, tax is another $70 on top of that.

Tim: Okay. Can I book that, then?

Dolores: Certainly. Can I help you with anything else?

Tim: Yes, I’d like to book a hotel room too, for the full five nights. Could you check if the Regency Hotel has any rooms free?

Dolores: Yes, they do.

Tim: And is there a discount rate for conference delegates?

Dolores: Yes, there is. I think it’s 10% but I can check that for you.

Tim: Okay, do you mind if I book it provisionally for now and I’ll call you back later to confirm? I just need to check one or two details.

Dolores: That’s fine, sir. Can I help you with anything else?

Tim: No, that’s all for now. As I said, I’ll call you back.

BBC Learning English

III. Complete the dialogue.

Reservations clerk: Northwind Airways, good morning. May I help you?

You: _______________________________________________________

Reservations clerk: One moment, please. Yes. There’s a flight at 16:45 and one at 18:00.

You: ______________________________________________________

Reservations clerk: Economy, business class or first class ticket?

You: ______________________________________________________

Reservations clerk: That would be ?346.

You: ______________________________________________________

Reservations clerk: Certainly. Which flight would you like?

You: ___________________________________________________

Reservations clerk: Could I have your name, please?

You: ___________________________________________________

Reservations clerk: How would you like to pay, Ms. Jones?

You: ____________________________________________________

Reservations clerk: Yes, but you will have to confirm this reservation at least two hours before departure time.

You: ____________________________________________________

Reservations clerk: Now you have been booked, Ms. Jones. The flight leaves at 16:45, and your arrival in Sydney will be at 9:25 a.m., local time. The flight number is NWA 476.

You: ____________________________________________________

Listening

I. Imagine you are going on a business trip. What should you do beforehand?